At sam, we understand the importance of prompt and reliable delivery. Our delivery policy ensures that all orders are processed and shipped within 2-3 business days, with standard delivery taking 5-7 business days. For faster delivery, we offer expedited options at an additional cost. We take great care in packaging your items to ensure they reach you in perfect condition.

Once your order has been shipped, you will receive a tracking number via your preferred method of communication. You can use this number to track the progress of your delivery on our website or directly with the courier service. Our team is also available to assist you with any questions or concerns you may have regarding your order tracking.

We strive to ensure your complete satisfaction with our products and services. If for any reason you are not fully satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. All returned items must be in their original condition and packaging. We will gladly process your refund upon receipt of the returned item. Please note that any shipping costs incurred are non-refundable.